Privacy Policy

Furnace Repairs Indianapolis (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, contact us, or request HVAC services.

Information We Collect

We may collect the following types of information:

Personal Information

This includes information you voluntarily provide, such as:

• Name
• Phone number
• Email address
• Service address or general location
• Details about your furnace, heating, or HVAC service request

Non-Personal Information

This may include:

• IP address
• Browser type
• Device type
• Pages visited and time spent on the website

This information helps us improve website performance and provide a better user experience.

How We Use Your Information

We use the information collected to:

• Respond to inquiries and provide service estimates
• Return phone calls, emails, or text messages you request
• Schedule heating and furnace repair services
• Improve website functionality and marketing performance
• Prevent spam, fraud, or misuse of the website

Calls, Text Messages, and Forms

By submitting a contact form or calling the phone number listed on this website, you consent to receive phone calls and/or text messages regarding your inquiry or requested services.

Message and data rates may apply. You may opt out of receiving text messages at any time by replying STOP.

Sharing of Information

We do not sell or rent your personal information.

We may share information only:

• With licensed HVAC technicians or local service providers for the purpose of fulfilling your service request, including connecting your inquiry or phone call with a qualified contractor
• With trusted service providers that assist with website hosting, analytics, call tracking, or communication tools
• If required by law or necessary to protect our legal rights

Phone numbers and SMS consent are never shared with third parties for marketing purposes.

Cookies & Analytics

We may use cookies and analytics tools to understand how visitors interact with our website and to improve performance and user experience. You may disable cookies through your browser settings if you prefer.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies separately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with an updated revision date.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us through the contact information provided on this website.